520 N. Delaware Ave • Philadelphia, PA 19123 • 215-923-2116 • fax: 215-923-5169

CE Type: 
SW
IACET
# of CE's: 
5.0
0.5 IACET CE's

Individuals will identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level; identify useful non-verbal techniques in the prevention of acting out behavior; develop crisis intervention and verbal de-escalation skills; demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level; use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.

Learning Objectives: 

1. Identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level.
2. Identify useful non-verbal techniques in the prevention of acting out behavior.
3. Develop crisis intervention and verbal de-escalation skills.
4. Demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level.
5. Use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.

Intended Audience: 

Behavioral Health staff

Instructional Level: 

Introductory

Completion Requirements: 

Participants must attend entire virtual training and engage in all activities in order to complete the course and receive continuing education credits. CPI cards will also be awarded to all participants who successfully complete the physical requirements and the written post-test.