520 N. Delaware Ave • Philadelphia, PA 19123 • 215-923-2116 • fax: 215-923-5169

 

CE Type: 
PCB
IACET
# of CE's: 
6
0.6 IACET CE's

Individuals will identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level; identify useful non-verbal techniques in the prevention of acting out behavior; develop crisis intervention and verbal de-escalation skills; demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level; use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.

Learning Objectives: 
  • Identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level.
  • Identify useful non-verbal techniques in the prevention of acting out behavior.
  • Develop crisis intervention and verbal de-escalation skills.
  • Demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level.
  • Use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.
Intended Audience: 

All direct care staff and supervisors

Instructional Level: 

Introductory. This training meets the CBH credentialing requirements for Crisis Management/ Verbal De-Escalation.

Completion Requirements: 

Attendees must atend full course session. Certificate of Attendance will be distributed upon completion of entire presentation/complete course evaluation.