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Posted On Tuesday, September 15, 2015

What is interactivity in elearning?  Chris Pappas (2015) defined it as the “dialogue between learners and e-learning tools through which learners become engaged and involved in the e-learning process.” Interactivity is held as the major ingredient in the success of e-learning segment, but what qualifies as interactivity. Some hold that clicking the Next button provides interactivity, but others derisively refer to that type of interactivity as “page turning.”  Others hold that videos with complex scenarios and intricate branching qualify as interactive, but its high cost makes it unfeasible for some organizations. There is no one answer, because each e-learning differs in content, budget, your technical infrastructure, and the target audience. 


Posted On Wednesday, September 09, 2015

Today’s technology has made a veritable smorgasbord of multimedia that can be combined for engaging e-learning experience. But unlike gumbo where everything is thrown into the pot with mouthing-watering results, the selection and implementation of multimedia must take in the human cognitive processes.  Just as the chef must know how to prepare a proper roux and to season with okra and filé for a savory gumbo; the developer must know how to arrange the content and media for effective learning.

Posted On Monday, June 29, 2015

Where do you start when you need to create instructions for the traditional classroom environment or want to repurpose existing instruction for distance learning?  Is there a systematic approach that will ensure your training is effective? 

Posted On Monday, November 10, 2014

Act 31 was passed into law and takes effect on 1/1/15.  This law requires that all mandated reporters complete training in child abuse recognition and reporting.  

For a list of Department of Public Welfare (DPW) approved trainings, click here.


Posted On Monday, September 08, 2014

An online payment option is now available for designated trainings.  Please note that payment for these courses will appear on credit cards as "Consumer Satisfaction Team, Inc." or "CST, Inc."

Posted On Friday, February 28, 2014

Due to anticipated weather conditions the March 3&4, 2014 Practitioner Orientation Training has been rescheduled.

Posted On Friday, February 28, 2014

Due to anticipated weather conditions March 3&4, 2014 G-TREM training has been rescheduled

Posted On Friday, February 28, 2014

M-TREM training that was scheduled in March is now scheduled for June 2+3, 2014

Posted On Friday, February 28, 2014

The Trauma Theory 101 training previously scheduled for February 21, 2014 has been rescheduled to May 5th, 2014.

Posted On Tuesday, February 18, 2014

Student Assistance Program (SAP) training is delayed and will start at 9:30.  TCM Supervisors Meeting is cancelled.


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