(2 DAY IN-PERSON) Crisis Management and Verbal De-Escalation (CPI)

CE Type:IACETSW

LOCATION: BHTEN Office - 520 N Delaware Ave, 7th Floor, Philadelphia PA 19123

  • BHTEN has implemented a touchless sign in process for all in-person training.  Each participant of in-person training will receive a personalized email from Thundertix software with your personalized QR code or bar scan for use on the kiosk.
  • You have the option to use your smartphone QR code and  bar scan or print out a hard copy of your QR code and bar scan for entrance.
  • On the day of training please bring your personalized QR code or bar scan with you on your smartphone or hard copy for quick and speedy access to your training session.

CE Type: SW, IACET                # of CE's: 6.0 CE's      0.6 IACET CE's

 

About This Course

Individuals will identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level; identify useful non-verbal techniques in the prevention of acting out behavior; develop crisis intervention and verbal de-escalation skills; demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level; use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.

Learning Objectives: 

  1. Identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level.
  2. Identify useful non-verbal techniques in the prevention of acting out behavior.
  3. Develop crisis intervention and verbal de-escalation skills.
  4. Demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level.
  5. Use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.

Intended Audience: 

Behavioral health staff

 

Instructional Level: 

Introductory

 

Completion Requirements: 

Participants must attend the entire session, participate in all activities, and submit an evaluation within the 7 days of training to receive credits and a certificate. All CEU certificates and certificates of attendance will be received through the DBHIDS Learning Hub. Once you have completed your evaluation you will have access to your CEU or Certificate of Attendance through your DBHIDS Learning Hub Account.

 

Credit Statements:

BHTEN is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU. 
As an IACET Accredited Provider, BHTEN offers CEUs for its programs that qualify under the ANSI/IACET Standard.  BHTEN is authorized by IACET to offer CEUs for this program.
(0.6 CEU = 6.0 Training Hours)

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Behavioral Health Training and Education Network BHTEN, #1779, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards have the final authority on courses accepted for continuing education credit. ACE provider approval period: 9/22/22-9/22/25. Social workers completing this course receive 6.0 General continuing education credits.

Course Instructors

September 5, 2023

Andrea October

September 6, 2023

Andrea October