(2 DAY WEBINAR) Crisis Management and Verbal De-Escalation
CE Type:IACETSW
# of CE's: 6.0
0.6 IACET CE's
This 2 day training
CE Type: SW, IACET # of CE's: 6.0 CE's 0.6 IACET CE's
About This Course
Individuals will identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level; identify useful non-verbal techniques in the prevention of acting out behavior; develop crisis intervention and verbal de-escalation skills; demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level; use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.
Learning Objectives:
- Identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level.
- Identify useful non-verbal techniques in the prevention of acting out behavior.
- Develop crisis intervention and verbal de-escalation skills.
- Demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level.
- Use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.
Intended Audience:
Behavioral health staff
Instructional Level:
Introductory
Completion Requirements:
Participants must attend the entire session, participate in all activities, and submit an evaluation within the 7 days of training to receive credits and a certificate. All CEU certificates and certificates of attendance will be received through the DBHIDS Learning Hub. Once you have completed your evaluation you will have access to your CEU or Certificate of Attendance through your DBHIDS Learning Hub Account.
Credit Statements:
BHTEN is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.
As an IACET Accredited Provider, BHTEN offers CEUs for its programs that qualify under the ANSI/IACET Standard. BHTEN is authorized by IACET to offer CEUs for this program.
(0.6 CEU = 6.0 Training Hours)
Behavioral Health Training and Education Network BHTEN, #1779, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards have the final authority on courses accepted for continuing education credit. ACE provider approval period: 9/22/22-9/22/25. Social workers completing this course receive 6.0 General continuing education credits.
Course Instructors
May 10, 2022
Bernard Alexander
He/Him
BHTEN
Addictions Recovery Training Specialist
MAC
Bernard has worked with diverse populations, including, youth, families, re-entry, D&A, MH, and more, in clinical and therapeutic settings for over 10 years. He has interacted with varying groups including a wide range of ages, professions, as well as, cultural and socioeconomic backgrounds. He has provided peer support, psycho-education and therapy on substance abuse, co-occurrence, recovery support, maintenance, crisis intervention, community support services, as well as, facilitated individual and group therapy in residential and outpatient settings. He is experienced with collaboration across city-wide behavioral and human service systems, including behavioral health, child welfare, probation and parole, and judicial entities. Bernard is knowledgeable in Philadelphia’s behavioral health systems structure and services. He has provided formal and informal group training on quality of life, effective parenting, trauma, anxiety, depression, mental health disorders, career and educational transitions, recidivism, toxic masculinity and spirituality, to name a few. His work has consistently highlighted the value of evidence-based trauma-informed care and cultural relevance, and has a particular passion and expertise with working with underserved and marginalized communities; and believe that social justice is an important component of holistic therapeutic healing. He earned his Masters of Arts in Counseling degree from Mission Seminary (formerly Biblical Theological Seminary).
May 11, 2022
Yvette K. Kamimura Jones
She/her
Behavioral Health Training Specialist
BHTEN
M.S.
Yvette’s behavioral health background includes quality assurance, substance use disorders, and training development. Yvette is also on the board of directors for Women Against Abuse (WAA). As an associate trainer, Yvette serves as a liaison between the Behavioral Health Training and Education Network and outside stakeholders/partners, such as DBHIDS, to coordinate ongoing community educational events. Yvette is an alumnus of Chestnut Hill College, where she obtained her Masters of Science degree in Administration of Human Services.
June 14, 2022
Ryan Skimmons
He/Him
Forensic Training Coordinator
BHTEN
MS
Ryan has worked with non-profit, community, and managed care settings. He is experienced in training development and delivery, behavioral health program development, procurements, clinical interventions, as well as clinical and administrative supervision. Previously, Ryan worked as a director of residential treatment programs for adults with severe behavioral health needs, providing crisis intervention and individual and group therapy in those settings. Ryan has also provided services in outpatient settings and in the community for youth and adolescents on the autism spectrum. He earned his M.S. in Psychology from Villanova University.
June 15, 2022
Ryan Skimmons
He/Him
Forensic Training Coordinator
BHTEN
MS
Ryan has worked with non-profit, community, and managed care settings. He is experienced in training development and delivery, behavioral health program development, procurements, clinical interventions, as well as clinical and administrative supervision. Previously, Ryan worked as a director of residential treatment programs for adults with severe behavioral health needs, providing crisis intervention and individual and group therapy in those settings. Ryan has also provided services in outpatient settings and in the community for youth and adolescents on the autism spectrum. He earned his M.S. in Psychology from Villanova University.
January 25, 2023
Bernard Alexander
He/Him
BHTEN
Addictions Recovery Training Specialist
MAC
Bernard has worked with diverse populations, including, youth, families, re-entry, D&A, MH, and more, in clinical and therapeutic settings for over 10 years. He has interacted with varying groups including a wide range of ages, professions, as well as, cultural and socioeconomic backgrounds. He has provided peer support, psycho-education and therapy on substance abuse, co-occurrence, recovery support, maintenance, crisis intervention, community support services, as well as, facilitated individual and group therapy in residential and outpatient settings. He is experienced with collaboration across city-wide behavioral and human service systems, including behavioral health, child welfare, probation and parole, and judicial entities. Bernard is knowledgeable in Philadelphia’s behavioral health systems structure and services. He has provided formal and informal group training on quality of life, effective parenting, trauma, anxiety, depression, mental health disorders, career and educational transitions, recidivism, toxic masculinity and spirituality, to name a few. His work has consistently highlighted the value of evidence-based trauma-informed care and cultural relevance, and has a particular passion and expertise with working with underserved and marginalized communities; and believe that social justice is an important component of holistic therapeutic healing. He earned his Masters of Arts in Counseling degree from Mission Seminary (formerly Biblical Theological Seminary).
January 26, 2023
Bernard Alexander
He/Him
BHTEN
Addictions Recovery Training Specialist
MAC
Bernard has worked with diverse populations, including, youth, families, re-entry, D&A, MH, and more, in clinical and therapeutic settings for over 10 years. He has interacted with varying groups including a wide range of ages, professions, as well as, cultural and socioeconomic backgrounds. He has provided peer support, psycho-education and therapy on substance abuse, co-occurrence, recovery support, maintenance, crisis intervention, community support services, as well as, facilitated individual and group therapy in residential and outpatient settings. He is experienced with collaboration across city-wide behavioral and human service systems, including behavioral health, child welfare, probation and parole, and judicial entities. Bernard is knowledgeable in Philadelphia’s behavioral health systems structure and services. He has provided formal and informal group training on quality of life, effective parenting, trauma, anxiety, depression, mental health disorders, career and educational transitions, recidivism, toxic masculinity and spirituality, to name a few. His work has consistently highlighted the value of evidence-based trauma-informed care and cultural relevance, and has a particular passion and expertise with working with underserved and marginalized communities; and believe that social justice is an important component of holistic therapeutic healing. He earned his Masters of Arts in Counseling degree from Mission Seminary (formerly Biblical Theological Seminary).
June 5, 2023
Brienne Jennings
She/her
Education and Training Supervisor
DBHIDS
MA
Brienne has been working in the behavioral health field for the past 11 years and has done so in both New Jersey and Pennsylvania. During this time, she has provided behavioral health services as an instructional designer, trainer, behavioral health clinician/therapist, case manager, research assistant, and mental health technician. Brienne holds a MA in Mental Health Counseling from Seton Hall University and has training in trauma, counseling practices (including Motivational Interviewing, Cognitive Behavioral Therapy, Mindfulness, and Grief), learning management systems, and project management. Brienne is also a CPI Certified Associate Instructor for Nonviolent Crisis Intervention®. Brienne currently works at DBHIDS as the Learning Development Specialist.
June 6, 2023
Brienne Jennings
She/her
Education and Training Supervisor
DBHIDS
MA
Brienne has been working in the behavioral health field for the past 11 years and has done so in both New Jersey and Pennsylvania. During this time, she has provided behavioral health services as an instructional designer, trainer, behavioral health clinician/therapist, case manager, research assistant, and mental health technician. Brienne holds a MA in Mental Health Counseling from Seton Hall University and has training in trauma, counseling practices (including Motivational Interviewing, Cognitive Behavioral Therapy, Mindfulness, and Grief), learning management systems, and project management. Brienne is also a CPI Certified Associate Instructor for Nonviolent Crisis Intervention®. Brienne currently works at DBHIDS as the Learning Development Specialist.
January 29, 2024
Yvette K. Kamimura Jones
She/her
Behavioral Health Training Specialist
BHTEN
M.S.
Yvette’s behavioral health background includes quality assurance, substance use disorders, and training development. Yvette is also on the board of directors for Women Against Abuse (WAA). As an associate trainer, Yvette serves as a liaison between the Behavioral Health Training and Education Network and outside stakeholders/partners, such as DBHIDS, to coordinate ongoing community educational events. Yvette is an alumnus of Chestnut Hill College, where she obtained her Masters of Science degree in Administration of Human Services.
January 30, 2024
Yvette K. Kamimura Jones
She/her
Behavioral Health Training Specialist
BHTEN
M.S.
Yvette’s behavioral health background includes quality assurance, substance use disorders, and training development. Yvette is also on the board of directors for Women Against Abuse (WAA). As an associate trainer, Yvette serves as a liaison between the Behavioral Health Training and Education Network and outside stakeholders/partners, such as DBHIDS, to coordinate ongoing community educational events. Yvette is an alumnus of Chestnut Hill College, where she obtained her Masters of Science degree in Administration of Human Services.
March 11, 2024
Bernard Alexander
He/Him
BHTEN
Addictions Recovery Training Specialist
MAC
Bernard has worked with diverse populations, including, youth, families, re-entry, D&A, MH, and more, in clinical and therapeutic settings for over 10 years. He has interacted with varying groups including a wide range of ages, professions, as well as, cultural and socioeconomic backgrounds. He has provided peer support, psycho-education and therapy on substance abuse, co-occurrence, recovery support, maintenance, crisis intervention, community support services, as well as, facilitated individual and group therapy in residential and outpatient settings. He is experienced with collaboration across city-wide behavioral and human service systems, including behavioral health, child welfare, probation and parole, and judicial entities. Bernard is knowledgeable in Philadelphia’s behavioral health systems structure and services. He has provided formal and informal group training on quality of life, effective parenting, trauma, anxiety, depression, mental health disorders, career and educational transitions, recidivism, toxic masculinity and spirituality, to name a few. His work has consistently highlighted the value of evidence-based trauma-informed care and cultural relevance, and has a particular passion and expertise with working with underserved and marginalized communities; and believe that social justice is an important component of holistic therapeutic healing. He earned his Masters of Arts in Counseling degree from Mission Seminary (formerly Biblical Theological Seminary).
March 12, 2024
Bernard Alexander
He/Him
BHTEN
Addictions Recovery Training Specialist
MAC
Bernard has worked with diverse populations, including, youth, families, re-entry, D&A, MH, and more, in clinical and therapeutic settings for over 10 years. He has interacted with varying groups including a wide range of ages, professions, as well as, cultural and socioeconomic backgrounds. He has provided peer support, psycho-education and therapy on substance abuse, co-occurrence, recovery support, maintenance, crisis intervention, community support services, as well as, facilitated individual and group therapy in residential and outpatient settings. He is experienced with collaboration across city-wide behavioral and human service systems, including behavioral health, child welfare, probation and parole, and judicial entities. Bernard is knowledgeable in Philadelphia’s behavioral health systems structure and services. He has provided formal and informal group training on quality of life, effective parenting, trauma, anxiety, depression, mental health disorders, career and educational transitions, recidivism, toxic masculinity and spirituality, to name a few. His work has consistently highlighted the value of evidence-based trauma-informed care and cultural relevance, and has a particular passion and expertise with working with underserved and marginalized communities; and believe that social justice is an important component of holistic therapeutic healing. He earned his Masters of Arts in Counseling degree from Mission Seminary (formerly Biblical Theological Seminary).
June 10, 2024
Kay McGuffin
She/her
Addiction Recovery Training Specialist
BHTEN
MSW
Kay (she/her) is one of BHTEN’s Addiction Recovery Training Specialists. With a history of working in the public sector, non-profits, and community organizing efforts, Kay is experienced in crisis management, substance use response, training implementation, and working with LGBTQIA+ populations. She previously worked with youth and families experiencing chronic or anticipatory homelessness, and adults in substance use recovery and/or active use. Kay is also a harm reduction organizer in Philadelphia and applies a harm reduction framework to her direct practice and systems level work. She received her Master’s in Social Work from the University of Pennsylvania.
June 11, 2024
Kay McGuffin
She/her
Addiction Recovery Training Specialist
BHTEN
MSW
Kay (she/her) is one of BHTEN’s Addiction Recovery Training Specialists. With a history of working in the public sector, non-profits, and community organizing efforts, Kay is experienced in crisis management, substance use response, training implementation, and working with LGBTQIA+ populations. She previously worked with youth and families experiencing chronic or anticipatory homelessness, and adults in substance use recovery and/or active use. Kay is also a harm reduction organizer in Philadelphia and applies a harm reduction framework to her direct practice and systems level work. She received her Master’s in Social Work from the University of Pennsylvania.