(IN PERSON) Psychological First Aid (PFA) Skills Building


LOCATION: BHTEN Office - 520 N Delaware Ave, 7th Floor, Philadelphia PA 19123

  • BHTEN has implemented a touchless sign in process for all in-person training.  Each participant of in-person training will receive a personalized email from Thundertix software with your personalized QR code or bar scan for use on the kiosk.
  • You have the option to use your smartphone QR code and  bar scan or print out a hard copy of your QR code and bar scan for entrance.
  • On the day of training please bring your personalized QR code or bar scan with you on your smartphone or hard copy for quick and speedy access to your training session.


CE Type: SW, IACET, PCB, CPRP                # of CE's: 3.0 CE's      0.3 IACET CE's


About This Course

This 3 hour Psychological First Aid (PFA) Skills Building course will offer an opportunity to practice the 8 Core Actions of Psychological First Aid.  During this course, you will interact with other participants to practice the approaches and techniques of PFA to demonstrate skills to better communicate, lower stress reactions, and protect ourselves during interactions.

**This course will be an interactive "direct" practice of the skills and approaches presented and discussed in the Introduction to Psychological First Aid course presented by Phillip DeMara. It is recommended that participants attend the introductory course prior to attending this one, but it is not mandatory.

Learning Objectives: 

  • Describe the 8 Core Actions of Psychological First Aid;
  • Explain how Active Listening can improve communication and reduce stress responses;
  • List two skills or techniques to reduce physiological arousal while using Psychological First Aid.


Intended Audience: 

Psychological First Aid Skills Building is targeted to anyone working in the behavioral health, health, and related fields.


Instructional Level: 



Completion Requirements: 

Participants must attend the entire session, participate in all activities, and submit an evaluation within the 7 days of training to receive credits and a certificate. All CEU certificates and certificates of attendance will be received through the DBHIDS Learning Hub. Once you have completed your evaluation you will have access to your CEU or Certificate of Attendance through your DBHIDS Learning Hub Account.


Credit Statements:

BHTEN is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU. 
As an IACET Accredited Provider, BHTEN offers CEUs for its programs that qualify under the ANSI/IACET Standard.  BHTEN is authorized by IACET to offer CEUs for this program.
(0.3 CEU = 3.0 Training Hours)

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3.0 CE credit hours for Psychologists awarded.  BHTEN is approved by the American Psychological Association to sponsor continuing education for psychologists.  BHTEN maintains responsibility for this program and its content


Behavioral Health Training and Education Network BHTEN, #1779, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards have the final authority on courses accepted for continuing education credit. ACE provider approval period: 9/22/22-9/22/25. Social workers completing this course receive 3.0 General continuing education credits.


BHTEN is certified by the Pennsylvania Certification Board, Provider #310

3.0 hours PCB approved hours of Education for this training.


The Behavioral Health Training & Education Network (BHTEN), provider #4158280, is approved by Psychiatric Rehabilitation Association (PRA) to provide continuing education to Certified Psychiatric Rehabilitation Practitioners (CPRPs) and CPRP candidates.

This activity is approved for a maximum of 3.0 contact hours of continuing education in psychiatric rehabilitation and recovery in the following CPRP Focus Domain(s): ## - DOMAIN TITLE.  CPRPs and CPRP candidates should only claim credit commensurate with their participation in the activity

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Course Instructors

May 24, 2023

Phillip DeMara



Phillip DeMara Consulting Inc.


Phillip is a consultant and trainer specialized in behavioral factors in disaster response, public health emergency management, violence prevention and crisis intervention. He worked for 23 years the Philadelphia Department of Behavioral Health and Intellectual Disability Services (DBHIDS), the last 18 as the Director of Emergency Preparedness and Response, and a subject matter expert with Behavioral Science Applications. In addition to his disaster related duties, he was the Director of Trauma and Crisis Services for DBHIDS. During his tenure at DBHIDS, he also two years working in the Philadelphia Office of Emergency Management (OEM), where he was the Deputy Director for Planning. He received his Master’s in Education in Counseling Psychology at the University of Miami, Fl. Phillip is now Principal of his own consulting firm, Phillip DeMara Consulting, LLC.